Retail POS Software by Infomasters Software Solutions

Customer Orders App

More efficient way to place orders on the go!

Ordering of hardware has been made even easier now with this mobile app, allowing users to shop for products quickly and easily on the go. This app is built for all DIYers, handyman, home owners, resellers and contractors.

Access to over 1000s SKU.

Choose for 1000s of SKU's listed from various departments in the store

Access to specific items listed in your personalised contract

Choose from My Items list, ideal for contractors that have special pricing

Check last 10 purchase history

View the last 10 transactions purchase and re-order the same items with a click of a button

FEATURES

Intouch features that just keep giving.

Customer Login

Customer Profile

View your customer profile details
Check your credit limit
Check your outstanding balance
Check your open to buy

Customer Profile

Transaction History

Features

View all your transactional history from processed quotation and invoices.
You can select a transaction to view items order and repeat the order.

Item Details

Order History

Order Detail

Delivery Detail

View all outstanding orders that have not been processed into a quotation.
Delete unprocessed orders.

You can edit unprocessed orders by adding more items or updating the quantity.

Change the delivery method whether Delivery or Collection.
Update Delivery details.
Update contact details and additional comments.

Department Lookup

Item Lookup

Item detail

FAQ

Is the Intouch Customer Order app safe to use?

The app is secure. However, it is important to keep your password safe to prevent anyone else from using it.

I forgot my password. How do I reset it?

If you are logged in on the app, simply tap “Profile”, followed by “Profile & preferences” to change your password. If you are logged out, tap “Forgot password” on the login screen and follow the instructions.

Will my password expire?

Your password does not expire. You can however change your password, simply tap “Profile”, followed by “Profile & preferences” or request a new one at any time, via the “Forgot password” functionality on the login screen.

How do I log out from my Intouch Customer Orders app?

The app will automatically log out when you close or exit the app.

I can’t log on to the Intouch Customer Orders app. What can I do?

Try resetting your password by tapping “Forgot password”. If you are still unable to log in, contact us on 087 943 2689 for assistance.

Will I be able to use my Intouch Customer Orders app in another country?

No. You will only be able to use the app in South Africa.

What do I need to be able to use the Intouch Customer Orders app?

You will need either an iOS 8.0+ or Android v 4.4.4 + device with mobile data available. Unfortunately, the functionality is not supported by any other mobile platforms.

SUPPORT

Support

E-mail or call the helpdesk for assistance

Relationships are key. We pride ourselves in forming great relationships with our Customers.

Forum

Check out the forum for common solutions

Register and make use of our knowledge base. Search for common issues and resolutions, and if you don't find it, post your own thread and let the community assist you.

Downloads

Get software updates or tools

If you need a softwareIntouch POS update or a third-party tool to get you going, check this link out.

Registration

Register your software

Whether it's a new license or a renewal, the registration portal will provide you with a key code to keep your business operating.

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Documentation

Administration

There is currently no documentation available.

Customer Orders App

More efficient way to place orders on the go!

Access to over 1000s SKU.

Access to specific items listed in your personalised contract

Check last 10 purchase history

FEATURES

Intouch features that just keep giving.

Customer Login

Customer Profile

Customer Profile

Transaction History

Features

Item Details

Order History

Order Detail

Delivery Detail

Department Lookup

Item Lookup

Item detail

Ready to get started with Customer Orders?

*Intouch Customer Orders is only available on smartphones and tablets with IOS or Android v4.4.4 and above.

FAQ

Is the Intouch Customer Order app safe to use?

I forgot my password. How do I reset it?

Will my password expire?

How do I log out from my Intouch Customer Orders app?

I can’t log on to the Intouch Customer Orders app. What can I do?

Will I be able to use my Intouch Customer Orders app in another country?

What do I need to be able to use the Intouch Customer Orders app?

SUPPORT

Support

Forum

Downloads

Registration

Documentation

Let’s Talk Business

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